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Past and future hospital and medical expenses.
Past and future loss of income or earnings.
Past and future loss of support for a dependent of a deceased victim.
General damages for pain, suffering and disfigurement in the case of bodily injury.
(This is determined after examining the extent and severity of the injury). In respect of claims
arising on or after 1 August 2008 general damages are only paid for serious injury.
Necessary funeral expenses.

A certified copy of the identity document of the claimant and/or injured person or full birth
certificate in case of a minor.
An affidavit by the claimant.
Officers Accident Report (OAR), witness statement, police sketch plan and key to plan.
Documents to prove loss of earnings e.g.salary advice slip.
Documentation to prove medical expenses.
Copies of hospital records.
Where the accident occurred on or after 1 August 2008, a Serious Injury Assessment Report, to
prove serious injury in respect of a claim for general damages.
If the accident victim is deceased the following additional documents are required.
Identity document of deceased.
Death certificate or post mortem report.
Proof of marriage (if claim by spouse).
Birth certificate of minor children reflecting names of parents.
Proof of earnings of all parties involved.

Injured victims are faced with huge challenges when lodging a claim against the Road Accident Fund
at a time when they can ill afford additional stress. (Hiring lawyers, preparing documents etc).
The process is extremely costly, long, complicated and an administrative nightmare.
7 out of 10 claims submitted to the Road Accident Fund are fraudulent, leading to claim times being on average 36-48 months.
Of the R11 Billion paid out by the RAF in 2009, R7 Billion went towards attorney fees.

Phone National Accident Advice Helpline on 010-350-0228 and give the particulars of your case to one of our friendly claims consultants.
Upon verification of the caller’s membership number, he/she will be provided with the case number and the case will be referred to our expert panel that will assess the merits of the claim
and the worth of proceeding with the claim against the RAF.
In the case where the merits of a claim are deemed non valid for presentation to the RAF,
National Accident Advice Helpline sends a letter of explanation to the client explaining the exact reason for the claim being rejected.
Upon a valid claim, National Accident Advice Helpline will arrange all the necessary
consultation and opinions that (in the claim managers view), the client requires for his/her claim.
An assessment of the medical expenses incurred as the direct result of the injury is done to ensure a balanced and fair medical claim. The claim is then finalized, collated and with the claimants permission presented on his/her behalf to the RAF for settlement.
National Accident Advice Helpline attends to all reasonable queries upon request for further particulars that the RAF might require on pursuit of settlement of the claim.

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