OUR MISSION: "We believe if it's not your fault, then it's not your liability". Our mission is to provide assistance and support to those who find themselves placed in circumstances that are beyond their control with the use of our products and services.



OUR VISION: Through commitment, dedication and continuous contribution we strive to enhance our mission by being the leaders in service and support to our valued customers, partners, global operations and fellow organisations.



CORE VALUES: Our Core Values are the foundation and guiding principles that we believe in and live by. In a world that is always changing, our values will always remain consistent and assist us in fulfilling our business goals. To do so, we unite in upholding the highest professional and ethical standards. A set of eight values frame our business model and guides everything we do.